Sales team growth continues with addition of Wayne Shepard (April 15, 2013)
We've added yet another member to our sales team. EMS industry veteran Wayne Shepard is now serving our mutual customers in Alabama and the Florida panhandle.
Wayne possesses that rare combination of sales, management and clinical experience that is becoming increasingly important for a sales-person to possess in our industry. We are confident Wayne will “hit the ground running” and provide the exceptional service for which Southeastern is known, said Bill DeMars, Vice President of Sales and Marketing.
Wayne joins Southeastern with a broad range of experience as a salesperson, manager, EMT and educator.
Territory manager for Stryker
Salesperson for two ambulance manufacturers
Director of Cleburne County EMS (AL) and Oxford Emergency Medical Services (Oxford, AL)
Paramedic for the EMS Division of Department of Public Safety (DeKalb, GA)
Nationally registered paramedic
Instructor for the Emergency Medical Services program at Gadsden State Community College (Gadsden, AL)
Faculty member of American Heart Association
ACLS, BTLS and PALS instructor
Wayne and Cheryl, his wife, live in Wellington, AL and have two adult children: Weston and Alexa. Please welcome Wayne to the Southeastern family. He can be reached at (256) 239-8341 or Wayne.Shepard@SEEquip.com.
Ed Hampton "Un-retires" (March 25, 2013)
We are elated to announce that Ed Hampton has returned to Southeastern to sell Philips AEDs.Ed will serve EMS, fire, police departments and alternate markets in north central North Carolina. He will also be a valuable resource to our sales staff on Philips AED products.
"Having Ed return from his retirement is a tremendous asset to Southeastern, Philips and our customers," said Bill DeMars, Vice President of Sales and Marketing. "Ed was extremely successful during his time as a District Sales Manager, particularly with Philips products. We anticipate he’ll pick up where he left off as our most knowledgeable person about Philips and its full line of AEDs."
Sales Expansion Continues with Addition of Mike Cormier in Midwest (December 18, 2012)
Southeastern has taken another step forward in the planned expansion of its sales team by hiring Mike Cormier as District Sales Manager. Mike will serve Southeastern customers in Missouri, Iowa and the Kansas City area.
"As we continue expanding our product and service offerings into new geographies, we are seeking sales professionals who share our passion for the EMS industry. Having been a firefighter, clinician and educator, we are confident Mike will be an asset to Southeastern and our customers in the Midwest," said Bill DeMars, Vice President of Sales & Marketing.
Mike joins Southeastern after more than a decade of service as a full-time firefighter and paramedic at Indianola (IA) Fire Department. He also is owner and instructor at The CPR Company, a provider of first aid and CPR training throughout Iowa and Kansas. His service includes being a member of the Iowa Disaster Medical Assistance Team.
Mike began his EMS career in 1993 as a technical rescue specialist for the San Diego (CA) Sheriff’s department. He currently holds 19 certifications as a fire and EMS specialist. He also owns a Bachelor in Business Administration (BBA) degree.
Mike and Heather, his wife, live in Overland Park, KS. They have three children: Emily (11), Jake (3) and Ty (1).
Vern Smith Joins Southeastern to Launch Homeland Security Division (November 26, 2012)
We are excited to announce the hiring of Vern E. Smith, EMT-P to the newly-created position of Homeland Security Sales Manager.
This move fits perfectly into our plans to expand into new sub-markets in the EMS industry. One research study found that Homeland Security is a market of $51 billion that is projected to grow to $81 billion by 2020*.
Vern joins us with over 35 years of experience in Public Safety, Fire Rescue and EMS. His participation in disasters range from planning to multiple rolls, which include natural disasters to plane crashes. He also has a passion for teaching, which has extended to being a contributing author to lectures around the world.
More importantly, however, is his commitment to doing whatever is needed to exceed customer expectations. Vern’s career includes serving as
Director, Emergency Medical Service Council of Butler County (PA)
Director of Paramedic Services at Butler Memorial Hospital
Administrative Director, Community Prehospital Resources at Butler Memorial
Director, Emergency Medical Service and Police Training Programs, Butler County Community College
Sales Representative for an EMS distributor in the Midwest.
Vern says much of his leisure time is spent at the family’s mountain cabin with his wife, children and grandchildren.
* U.S. Homeland Security & Public Safety Market—2013-2020 report (Homeland Security Research Corporation)
Sales Expansion Continues with Addition of Deb DelToro in Northeast (July 1, 2012)
Deborah DelToro is now calling on customers in the newly-created territory in Connecticut, Rhode Island and eastern Massachusetts. She will cover this area from her North Branford, CT home.
Deborah brings with her 24 years of experience in the EMS field along with several years in law enforcement with the United States Coast Guard, Massachusetts State Police Marine division. She obtained her EMS certification in 1988 and then went on to become the first female service chief in the New Haven Valley.
It has been said by coworkers that not only is Deborah passionate about her job but that she is EMS, she lives and breathes everything EMS and will bring that passion with her. Having served over 15 years as a sales representative for EMS along with her experience working in the field affords her the unique ability to service the area with knowledge and expertise.
Mark Conner Joins Southeastern Family as Director of Marketing (July 1, 2012)
Healthcare marketing veteran Mark Conner has joined the Southeastern family as Director of Marketing. In his role, Conner will be responsible for working with the Southeastern team and its manufacturer partners to create marketing programs that advance the sale of company products and services. He also will manage ecommerce, public relations and corporate communication.
“We are excited to have Mark in this newly created position as he brings to Southeastern a deep understanding of the EMS market along with a proven ability to identify and implement strategic marketing efforts which yield substantial results” said Bill DeMars, Vice President of Sales and Marketing at Southeastern Emergency Equipment.
Conner brings to Southeastern over three decades of experience with various healthcare sales and distribution organizations as well as advertising agencies. The majority of his expertise was developed at Tri-anim Health Services, where he founded the marketing department in 1991.
Conner was instrumental in birthing the Tri-anim EMS division. Known for its innovative approaches to marketing new products, maximizing manufacturer relationships and using technology to improve efficiency, the division grew from infancy into a highly respected nationwide supplier of EMS products and services.
Among Conner’s accomplishments were leading a team that developed, launched and managed an ecommerce solution that revolutionized the way EMS products are purchased. He also played a key role in planning and executing major national sales meetings & tradeshow, which were rated by many attendees as the best of their kind in healthcare.
“The Southeastern brand is a marketer’s dream because of its industry-wide reputation for exceptional service and as a source for the finest in products used by EMS professionals to save lives,” Conner said. “I look forward to working with our executive team and manufacturer partners to spread the Southeastern message to even more customers throughout the U.S.”
For the past three years, Conner has owned his own consulting firm, helping numerous companies plan, execute and enjoy the benefits of successful, cost-effective marketing initiatives. Mark can be reached at 800-334-6656 or firstname.lastname@example.org.
Customer Service Grows with Addition of Rebecca McLean (July 1, 2012)
Customer service growth continues with the hiring of Rebecca McLean. Rebecca is a NREMT-P as well as a NC-certified paramedic. She is also certified in ACLS, AMLS (also an instructor), CPR, ITLS, and PALS.
Since moving to North Carolina she has worked as a paramedic at Wake County EMS and Franklin County EMS. While living in Ohio she worked as a paramedic for Eaton Medical Transport and when she lived in Virginia she worked as a paramedic for Williamsburg Fire Department and was a member of the Abingdon Volunteer Rescue Squad. Prior to working in EMS she was a fifth grade teacher.
In addition to her EMS education, Rebecca holds a Bachelor of Arts degree in Elementary Education from Hampton University.
Rebecca can be reached email@example.com or 1-800-334-6656.
Sherry Whitman Joins Customer Service Team (June 26, 2012)
We are pleased to announce a new addition to the customer service staff. Sherry Whitman will assist our customers in the states of VA, MD, DE, PA and OH.
Sherry has experience as an EMT, CNA and ER Tech. She studied Nursing at East Tennessee State University and Fire Science at Wake Tech Community College. With Sherry’s clinical and customer service experience we are sure she will be a great asset to our SEE family.
Jackie Likens Promoted to District Sales Manager in North Carolina (June 1, 2012)
Southeastern has promoted EMS professional Jackie Likens to the position of District Sales Manager covering a majority of North Carolina. Prior to her promotion, Likens was a key member of the Southeastern customer service team.
“Our customers in North Carolina will benefit from Jackie’s unique experiences as a paramedic, educator and customer service person,” said Bill DeMars, Vice President of Sales and Marketing. “She has an excellent understanding of what is important to our customers as well as extensive product knowledge both as a user and a customer service representative at Southeastern.”
For over two decades, Likens has been a volunteer with Franklin County EMS where she has served as a paramedic and EMS captain. In addition, she is a member of the North Carolina Association of Rescue and EMS and has served as Director, Alternate Director and Secretary for Area VI.
As an educator, Likens is a certified Level 1 instructor in North Carolina. She is currently an EMS instructor at three community colleges, teaching BLS, ALS, EMT-Basic and continuing education courses; roles she has held since 2001.
Prior to beginning her EMS career, Likens spent 17 years in the telecommunications industry as a customer support manager, team leader and material manager.
It is with both sadness and joy that I announce the retirement of Ed Hampton, National Sales Manager of Southeastern Emergency Equipment, effective Feb. 29, 2012.
After enjoying a career that spans over four decades, Ed is putting away his demo bag to spend more time with his family—especially his (5) grandchildren—and the Pinecroft-Sedgefield Fire Department where he has been a Firefighter/EMT for over 15 years. Like many of you, I hold fond memories of the time I have spent with Ed. I consider it an honor and privilege to have worked alongside such a distinguished professional and a wonderful person. While I will miss his knowledge and insight, I congratulate Ed on launching this new phase of his life that he has worked his entire career to enjoy.
Ed will leave Southeastern as one of its most successful and effective representatives. He started his 12-year career as a Regional Manager before advancing to the position of National Sales Manager. As a result of his exceptional performance, Ed earned the following awards:
- Southeastern President’s Circle Award (2005, 2006, 2007, 2008, 2009, 2010, 2011)
- Southeastern President’s Award (2003)
- Philips BLS Rep of the Year (2006, 2007, 2008, 2009, 2010, 2011)
- Philips ALS Rep of the Year (2009, 2010)
- Laerdal Sales Achievement Award (2002, 2003, 2004, 2007)
Like many of us, Ed’s career began meagerly. He was introduced to the EMS industry while working for a local funeral home. At a time when funeral homes provided emergency transport services, Ed was bitten by the emergency service bug. Over the years, he worked for such distinguished EMS services as Winston-Salem Rescue Squad, Watauga Emergency Rescue Unit and Charlotte Life Saving Crew.
Ed first ventured into sales to help support his family, as it was tough to make a living in EMS “back in the day.” In 1982, Ed joined Counts Rescue Equipment calling on customers in North Carolina. As his sales skills enhanced, so did Ed’s responsibilities. He joined the manufacturing side of the business in 1992 with Laerdal Medical where he won such coveted awards as “Laerdal Spirit Award” (1994), “BLS Specialist Award” (1994), and “Quota Buster” (1992, 1993 and 1994).
Ed has been equally successful—perhaps even more so—while giving freely of his time to help others. Over his lifetime, Ed has earned countless titles and awards. Among the more prominent are:
- Rescue Chief
- Training Officer
- Co-Firefighters of the year (with his wife Sue) (2002)
- Certificate of Commendation for saving a life (2006)
- Pinecroft-Sedgefield FD Medical Life Saving Award (2011)
- American Heart Association Heart Saver Hero Award (2011)
- American Heart Association Heart Saver Hero Award (2012)
- North Carolina Certified Rescue Instructor (continuously since 1985)
- Member of the North Carolina Fire Rescue Commission Certification Board (1990 -2011)
Please join me in wishing Ed all the best in his retirement.
We are pleased to announce that Bill DeMars has been named to Vice President of Sales and Marketing.
In this role, DeMars will oversee sales, marketing, business development and electronic commerce for the company. DeMars will also play an instrumental role in increasing the number of distribution centers from which Southeastern orders are shipped and investigating adjunct markets into which Southeastern can potentially expand.
DeMars brings a wealth of executive management and clinical expertise to the implementation of Southeastern’s expansion plans. For the past six years, he has owned and managed Ashmak, Inc., a leading medical consulting firm that has helped numerous companies maximize market penetration and minimize expenses.
DeMars was also Director of Sales, EMS at Tri-anim Health Services. Under his leadership, the division grew from infancy into a nationwide supplier of EMS products and services known for innovative approaches to marketing new products, maximizing manufacturer relationships and using technology to improve efficiency. DeMars has also held management and sales positions at Nonin Medical and Ambu USA Inc. He began his career as a clinician, serving as a respiratory therapist, paramedic and EMT. He holds a BS in International Business from Cardinal Stritch University and is a licensed helicopter pilot.
“Bill is the perfect person to expand our customer-centric service philosophy into geographical areas that do not currently enjoy what our customers have experienced for over three decades,” said Carla Baker, President of Southeastern Emergency. “He has proven his abilities to lead companies profitably through rapid growth and expansion.”
We are pleased to announce that Tim Lawson has joined the company as 5.11 Tactical Product & Sales Coordinator.
In this role, Lawson is responsible for the daily functions and tasks that lead to meeting or exceeding the annual goals for sales and profitability of the 5.11 product line for Southeastern Emergency Equipment. This includes product support and training, regional sales presentations, public relations and all efforts to support the sale of the 5.11 product line, including the management of the mobile showroom.
Lawson is from Broadway, NC and has extensive experience in the EMS field including serving as EMS Assistant Director of Operations, which included responsibility for vehicles, supplies and uniforms, as well as scheduling, payroll, SOP development and grant writing.
“We are confident that Tim’s extensive history in the EMS and law enforcement fields will be a great asset to Southeastern Emergency Equipment and 5.11 Tactical,” said Carla J. Baker, NREMT-P and President of Southeastern Emergency. “We know that Tim is the person to lead our team in reaching our 5.11 Tactical sales goals.”
Tim can be reached at firstname.lastname@example.org or by phone at 800-334-6656.
August 3, 2011 - Welcome Adam Dolbow!
We are pleased to announce that Adam Dolbow has joined the company as District Sales Manager for the Florida region.
In this role, Dolbow will be assisting Emergency Medical Service (EMS) agencies with their needs ensuring their product selections can help improve patient outcomes as well as benefit the agency by reducing their supply chain process costs. He will be working closely with EMS agencies, sharing information on the cutting-edge products available through SEE as well as educating them on how to take advantage of the online eSEE store.
Dolbow is a graduate of Florida State Fire College and has worked as an EMT/Firefighter in South Miami for the Coral Gables Fire-Rescue Department.
“Adam’s experience as an EMT/Firefighter will truly enhance his ability to assist our customers with choosing the best product fits for their agencies,” said Carla J. Baker, NREMT-P and President of Southeastern Emergency. “I have no doubt that Adam will become an extremely valuable asset to our customers in Florida.”
Dolbow resides in West Palm Beach, FL and enjoys officiating high school varsity football on weekends.
Adam can be reached at email@example.com, and by phone to 800-334-6656 or 561-294-3724.
August 29, 2010 - Annual Sales Meeting Last week, Southeastern Emergency Equipment (SEE) held its 2010 annual national sales meeting. At its Awards Banquet, SEE recognized the following for outstanding service to SEE and you – our valued customer. SEE asks that you join us in congratulating our winners!
SEE AWARDS INCLUDED:Glen Alderfer, Ed Hampton, Steven Grunewald and Tommy Sanders for induction into the President’s Circle for 2009-2010.Amy Davis – Inside Employee of the YearEric Arner – Director/Manager of the YearGlen Alderfer – Salesperson of the YearHummingbird Creative Group - President’s Award
VENDOR AWARDS INCLUDED:
Philips Medical - ALS and BLS Sales Award to Ed Hampton
Laerdal Medical - first place Outside Sales Award to Roger Kelley; second place Outside Sales Award to Steven Grunewald. First place Inside Sales Award to Dawn Kearney Jones
Hartwell Medical - first place Outside Sales Award to Roger Kelley. First place Inside Sales Award to Dawn Kearney Jones
February 3, 2010 - Southeastern Emergency Equipment Receives DEA Registration Southeastern Emergency Equipment recently received its U.S. Drug Enforcement Agency (DEA) Registration. This new registration allows the company to maintain stock of controlled substances in its facility and distribute them directly to clients, rather than having to use a third-party for distribution.
“Although we have sold pharmaceuticals for many years, this registration helps us to better serve clients since they are now able to order and receive controlled substances directly from us,” says Eric Arner, Director of Pharmaceutical Operations. “Customers will benefit with long expiration dates, faster delivery and the exceptional product expertise offered by our staff.”
SEE began shipping hundreds of pharmaceutical products October 1, 2009 to fifteen states (AL, AR, DE, GA, KY, LA, MS, NC, OH, PA, SC, TN, VA, WV), and this new licensing enables the company to now provide customers with almost all medical equipment and supplies used in the pre-hospital setting.
Customers with questions about pharmaceuticals or who need assistance with filling out the forms required to purchase pharmaceuticals may contact:
Eric Arner, Director of Pharmaceutical Operations
Southeastern Emergency Equipment