TERMS AND CONDITIONS
Terms
Net 30 days, F.O. B. Youngsville, North Carolina for established accounts. Delinquent accounts will be assessed a finance charge equal to 1.5% per month (18% annum). Accounts past due 45 days are subject to revert to C.O.D. status.
Pricing
Due to manufacturer cost fluctations, all prices are subject to change without notice. We will make every attempt to notify you prior to shipment of any price changes so that you can make a determination.
We are required to collect sales tax on shipments to North Carolina, South Carolina, Virginia, New Jersey, Pennsylvania, Connecticut, Maryland, Florida, Texas, Georgia, Alabama, Arkansas and Tennessee. Please add applicable state and local sales tax for your location. Exempt organizations must have a signed exemption or resale certificate on file with us; otherwise we are required to collect sales tax.
Credit Policy
All volunteer EMS/Fire/Rescue squads and government agencies and municipatlties may purchase on open account. All others may pay by credit card (MasterCard, VISA or American Express) or apply for open account status by completing a credit application (click here for credit application). Individuals may purchase prepaid by credit card, cashier’s check or money order.
Minimum Order
Please, no orders less than $25.00.
Restrictions
Our distribution contracts with manufacturers may restrict the sale of some products in select states, regions or countries.
Claims
Southeastern Emergency Equipment carefully inspects and documents for accuracy and electronically weighs and protectively packages all orders prior to shipping. In the rare event your shipment was damaged in transit or is incorrect (shortages, etc.), this must be reported to our Customer Service Department within 5 business days of receipt of the products. Failure to so report shall be deemed as acceptance of all products.
Special Notes for Commerical Truck Shipments: Please inspect all commercial truck shipments for damage and correct quantity of packages prior to signing the Bill of Lading. Damages or incorrect quantities must be noted on the Bill of Lading/Delivery Receipt for a claim to be filed against the Carrier.
Warranties
Southeastern Emergency Equipment is a distributor and not a manufacturer. ALL APPLICABLE WARRANTIES ARE PROVIDED BY THE MANUFACTURER. A copy of the Manufacturer’s Warranty will be provided by Southeastern upon request. Our Customer Service Department will be happy to assist you with securing replacement and/or reimbursement under the Manufacturer’s guidelines.
Latex-Free / Item Description Disclaimer
In an effort to assist our customers, Southeastern Emergency Equipment has marked many products as “Latex Free.” It is our intent to sell non-latex products where indicated; however, we cannot control changes due to manufacturing and may sell a product containing latex even though it is indicated as “non-latex.” Southeastern Emergency Equipment strongly recommends that customers closely and thoroughly inspect all products and product labels for latex information before providing patient care.
Southeastern Emergency Equipment continuously tries to maintain the accuracy of the information provided on our web site and in our printed materials. We, however, rely on the item descriptions received from manufacturers and, therefore, accept no liability for incorrect information or typographical errors. Prices and products are subject to change without notice.
International Orders
All orders with a destination outside the United States are subject to special terms and conditions. Also, some products are not available for sale outside the United States. Please contact our international sales department by clicking here for further information.